Delete Your Account & Data

You can request deletion of your account and personal data from Kidodom or Kidodom Vendor at any time. We don't currently offer in-app self-service deletion, so requests are handled by our support team as described below.

How to request deletion

1. Send an email to support@kidodom.in from the email address registered on your account.
2. Use the subject line "Delete My Account and Data".
3. Tell us which app your account is on — Kidodom (customer shopping app) or Kidodom Vendor — and the phone number or email tied to that account, so we can verify it's you.
4. We'll confirm your identity and process the request within 30 days, and email you once it's complete.

What gets deleted

• Your account profile: name, email, phone number, and login credentials.
• Saved addresses and account preferences.
• Kidodom Vendor only: packing-verification videos recorded via the app's camera/microphone.

What we may retain

Some data can't be deleted immediately where we're legally required to keep it — for example, order, invoice, and payment records needed for tax, accounting, or fraud-prevention purposes under applicable law. We retain only what's legally required and delete it once that obligation ends.

See our full Privacy Policy for more on how we collect and use data.